Live Zoom Webinar - Calm is Contagious: Leading Under Pressure – Practical Tools
Join our Live Zoom Webinar
Calm is Contagious: Leading Under Pressure – Practical Tools for Decision-Making, Team Communication, and Adaptable Crisis-Ready Operations
📅 Date: 16 March
⏰ Time: 16:00 GST
💻 Platform: Zoom
An insightful session designed to equip hospitality professionals with practical strategies for leading effectively during uncertain and high-pressure situations.
This webinar is organized in collaboration with HSMAI Middle East & Africa and will be hosted by Mona Faraj, President of HSMAI Middle East & Africa, and Mark Hardie, MBE FRSA, Glion Faculty.
The objective of this session is to provide hospitality professionals across the Gulf with a clear and actionable playbook that combines expert guidance with real operational perspectives from industry leaders.
Agenda:
• Welcome & Context Introduction to the session and overview of the key challenges facing hospitality leaders today.
• Expert Mini-Masterclass -A concise, practical framework covering:
-The VUCA reality and how leaders respond
-Decision-making under uncertainty and feedback loops
-Crisis fundamentals: routines, culture, and communication
• Audience Q&A An interactive opportunity for participants to ask questions and engage directly with the speakers.
Join us on 16 March and be part of the conversation.
Administrator